Privacy Policy

Last updated: May 21, 2026

1. Data Controller Identity

Zetter (“we” or “the data controller”), with address in Guayaquil, Ecuador, is the entity responsible for processing the personal data collected through our website and services. For any inquiries regarding this policy, you may contact us at zetterai2304@gmail.com.

2. Data We Collect

In the course of our business relationship and through our contact forms, we may collect the following categories of personal data:

  • Identifying data: full name, email address, company name
  • Professional data: industry sector, company size, digital tools used
  • Contact data: phone number (when voluntarily provided)
  • Browsing data: IP address, browser type, operating system, pages visited, time spent (via cookies and analytics tools)
  • Communication data: content of messages, inquiries, and requests sent through forms

3. Purposes of Processing

The personal data collected is processed for the following purposes:

  • Managing and responding to information requests, inquiries, and commercial proposals
  • Preparing and sending personalized commercial service proposals
  • Maintaining the contractual relationship and providing contracted services
  • Sending commercial communications about services, news, and relevant content, provided the user has given consent
  • Conducting statistical and usage analysis to improve our services and user experience
  • Complying with applicable legal obligations

4. Data Sharing

Zetter does not sell, rent, or trade personal data with third parties. The data collected is only shared in the following circumstances:

  • With technology service providers acting as data processors (hosting services, web analytics, productivity tools), always under confidentiality agreements and appropriate safeguards
  • When necessary to comply with a legal obligation or request from a competent authority
  • With the prior and express consent of the user

5. Storage and Protection

We adopt appropriate technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, alteration, or destruction. These include:

  • Data encryption in transit via SSL/TLS protocols
  • Storage on secure servers with restricted access controls
  • Periodic reviews of our security practices

Personal data is stored on servers located in the United States, through providers that comply with international security standards such as SOC 2 and ISO 27001. By using our services, the user expressly consents to this international data transfer.

6. Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Active client data: throughout the contractual relationship and up to five years after its termination, to address potential legal liabilities
  • Commercial inquiry data that did not result in a contract: up to two years from the last contact
  • Browsing and analytics data: according to the periods established by the third-party tools used

7. User Rights

In accordance with applicable law, the user has the following rights regarding their personal data:

  • Access: to know what personal data we hold and how we process it
  • Rectification: to request correction of inaccurate or incomplete data
  • Erasure: to request deletion of data when it is no longer necessary
  • Objection: to object to the processing of data for specific purposes, including commercial communications
  • Portability: to receive data in a structured format and transfer it to another controller

To exercise these rights, the user must send a request to zetterai2304@gmail.com including their full name, email address, and a clear description of the right they wish to exercise. We will respond within a maximum period of fifteen business days.

8. Use of Third-Party Tools

Our website and services use third-party tools that may collect data according to their own privacy policies. These include:

9. Minors

Our services are not directed at individuals under eighteen years of age. We do not intentionally collect personal data from minors. If a parent or guardian becomes aware that their child has provided us with personal data without their consent, they should contact us at zetterai2304@gmail.com to proceed with its immediate deletion.

10. Modifications

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable law. The date of the last update will be indicated at the beginning of the document. We recommend reviewing this page regularly. Continued use of our services after a modification implies acceptance of the updated policy.

Zetter

Artificial intelligence solutions for businesses and entrepreneurs across Latin America.

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